About 911Paws

When Minutes Matter: A Founder’s Story

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Cooper pre-surgery

It was 2:00 AM when I realized something was terribly wrong with Cooper’s eye.

My name is Ryan, and like millions of pet parents, I've faced that dreaded gap between noticing a problem and getting professional help. I turned to online forums and generic pet health websites.

What I found only intensified my anxiety: contradictory advice, alarming worst-case scenarios, and well-meaning but dangerously inaccurate guidance.

What Cooper needed—what we both needed—was a lifeline, not a search engine.

That moment of helplessness transformed into our mission: to create technology that provides expert-level, veterinarian-validated guidance INSTANTLY, available to any pet parent, anywhere, at the moment of panic.

911Paws was born to ensure no pet parent ever faces that uncertainty alone.

Our Mission: Clarity in Crisis

We turn panic into an empowered plan.

911Paws exists to be the first responder for your pet's emergency. We provide a calm, competent, and unassailable source of truth in your moment of greatest need, giving you the clarity and permission to act on your instincts.

Our vision is simple but powerful: Every pet parent should have immediate access to AI-powered emergency support that bridges the terrifying gap between problem and solution.

Our Principles for a First Responder

This promise is built on four core principles:

  • Clarity, Not Options — We are not a search engine. In a crisis, you need a plan, not a list of possibilities. We provide a single, clear, actionable plan.
  • Truth First — Medical accuracy is our only priority. Our AI is 100% veterinarian-validated with zero hallucinations, providing the same guidance a trusted emergency veterinarian would.
  • Access for All — Emergency support should be available to everyone, regardless of location, time, or financial situation. We democratize access to life-saving knowledge.
  • Enhancement, Not Replacement — We work alongside veterinarians. We help you know when home care is appropriate and when immediate veterinary care is critical—and exactly what to tell the vet when you arrive.

Join Our Movement

We believe anyone, anywhere should be able to get immediate, personalized pet health advice, support, and guidance anytime they need it.

This isn’t just about technology. It’s about:

  • Those midnight moments of worry
  • The weekend health scares
  • The "is this normal?" questions
  • The "should I be concerned?" uncertainties