AI guidance for dog and cat health
You know your pet better than anyone.
We help you make sense of it.
Something seems a little off and you cannot tell if it is anything. That is what 911 PAWS is for.
In a true life-threatening emergency, call your human-staffed veterinarian or poison hotline: ASPCA (888) 426-4435.
911 PAWS is not only for the frightening nights. The small things too,
and the ones you feel a bit silly asking about.
Walk in ready.
Ask for a written summary and you'll get one you can print or send.
“Can you help me with what I should ask?”Jordana, Cooper's mom, to 911 PAWS the morning of his vet visit
Bring the paperwork home.
One way to start today: upload a vet record and ask, “What questions should I ask my vet about this?”
It checks in after a scare.
Open it again the day after an emergency, and before anything else it asks how your pet is doing.
“…it was just super helpful to have in my pocket”Jordana, talking about Cooper's care, August 2026
Everyday questions it helps with
Most days nothing is wrong. Those are the days to ask the small things.
What you notice goes into one file for your pet. So the day you sit down with your vet, you can say exactly what's been going on.
Purpose-built help for the ordinary questions
Stool, teeth, skin and wounds, eyes, coughing and breathing, gait and seizures, and reading your vet's own records. Send the photo, a short clip or the paperwork, and it reads it with you.
Say it once, in your own words.
Mention a new food or a limp in passing and your words are kept with your pet's history, with no form to fill in. Later questions can draw on them. A change to details like weight or medicines is only saved when you tap yes.
More than one pet
Every animal in the house has its own file, and switching between them takes one tap.
When it can't wait.
The emergency check doesn't need the AI.
It uses a fixed list in our code. In the website chat, tap the red Emergency help button at the top and choose what's happening. You get first-aid steps and help finding an emergency vet, even if the AI is down.
The list can miss something that is not on it, so if you are worried, call your vet.
For Cooper.
Cooper passed away peacefully at home on October 6, 2026, surrounded by love. He is the reason 911 PAWS exists.
He knew how much 911 PAWS helped us care for him. He'd want other families to have that too. I won't let him down.
Ryan
I'm Ryan, Cooper's dad. We built 911 PAWS for families like mine: a place to turn that's focused entirely on pet health. Its AI guidance and dedicated safety checks help us understand what we're seeing and work with our vet. This is the morning something was wrong with Cooper, and how we used 911 PAWS.
That morning we were using an earlier version of 911 PAWS. A lot has changed since.
One family's experience. Every pet and every case is different. 911 PAWS is AI guidance, not a substitute for a veterinarian.
This wasn't Cooper's first scare. Read his earlier story, from the year before.
“So I felt prepared going back in.”Jordana, the day it happened
That is the morning from the film, at 7:36: what Jordana typed, and how 911 PAWS answered. Scroll the phone to read the rest.
This conversation was edited.
Start with what you are seeing.
Say it in your own words
Or show it. A photo, a video, a record.
It asks what a vet would ask
The thing a vet would want to know first.
You get a next step
How serious it looks, how sure it is, and what to ask your vet.
Something seems off with Maple.
“Cooper was supposed to see the vet Tuesday, but we ended up going Monday.”Ryan, the ear morning, September 2026 (posted 9/28)
Why not just use ChatGPT?
ChatGPT and Claude can be useful. We built 911 PAWS specifically around pet health: your pet's record goes in with every question, a separate check looks for emergency warning signs in what you write, and the guidance explains how sure it is.
The emergency check is the one part we kept out of the AI's hands. If your free week or plan covers a message, our code checks it against a fixed list. The list has words like trouble breathing, a seizure, pale gums or rat poison.
None of that is a claim about whose answers are better. It is the structure around the answer: built for one subject, with your pet's history in it, and a floor underneath it. The free week lets you see whether that is useful to your family.
Every pet gets the same help.
Paid plans add access, not better answers.
Free week
Free. No card, nothing to cancel.
Monthly
Always on, whenever you need it.
Yearly
All in, for the whole year.
Only need it for a week? A 7-day full-access pass is $19.99, and it never auto-renews.
No refunds for time already paid for, except as our Terms explain.
Your free week starts the first time we reply (even if you just say hi) or read a photo or record you add. It does not start when you sign in. It has a limit on how many questions you can send, but enough to use it and decide whether it's for you.
Honest about what we are.
911 PAWS is AI guidance, not a substitute for a veterinarian. It can be wrong. That's why its answers tell you how sure they are, and why the emergency check never depends on the AI. Veterinarians helped shape how it's built. They don't review each answer.
Common questions
Will it replace my vet?
No. You walk in prepared: a clearer sense of what you're seeing, and the right questions to ask. For anything that needs hands-on care, it points you to a person straight away.
What does it keep about my pet?
What you give it: breed, history, records, photos, and what you're seeing right now, in one file for your pet. Ask for a written summary and you'll get one you can print or send.
Is it only for emergencies?
No. Bring a question about your pet's health, something you feel a bit silly asking, or a record you want help understanding. If your pet may need emergency care, contact a veterinarian right away.
Do I need a problem right now?
No. You can bring a real question about your pet's health, or a record you want help understanding. If you have nothing to ask today, you can save the link for later.
Will I be charged when the free week ends?
No. The free week takes no card, so it can't charge you. If you choose a paid plan, its price and renewal terms are shown before you buy.
Is my pet's information private?
We use what you tell us to answer your questions about your pet. For the full details, see our Privacy Policy.
Keep this for the night you need it.
Leave your email and we will send you the link, so it is already in your inbox when something is wrong.
Bring the question you already have.
Day or night. Free to start, no card needed.
911 PAWS works in your phone's browser. You can add it to your home screen.